What is rideshare?

Rideshare is a service that allows you to book travel in a private car driven by its own. You can book a rideshare service using an app on your mobile phone. It is generally a safe and reliable way to get around.

Keep in mind that although rideshare services can be quick and convenient, they are more expensive, and can easily add up financially.

Some ways to ensure you have a safe and easy trip using rideshare:

  • Check the driver’s ratings and feedback on the app. 
  • Set a pin number for security on the app, which the driver will ask you for once you enter the car and before they start the trip. This ensures that you have entered the right vehicle and the driver is who they say they are.
  • Double-check the licence plate (the numbers on the plate at the back and front of the outside of the car) and make sure it matches the details of the driver on the app.
  • During the trip, you can open the app and watch the trip on maps, which should show where you started and are going. 
  • Share your trip with friends so they can keep track of where you are if something were to happen.
  • If anything happens during the trip that makes you feel unsafe or you are unhappy, you can also make a report on the app to the rideshare company or contact the police.

If you are on your own, and you feel unsafe, the most important thing is to remain calm. If you need to, wait for the right time, and where it is safe for you to exit the vehicle.

Been asked to show my concession card on public transport, written on a quiz card with some public transport cards on it

How ready are you to navigate getting around alone?