Use this sample resume as a basis for your own resume if you:

  • have completed (or are currently completing) VCE
  • have had some formal (paid) work experience.

For sample resumes designed for other levels of education/work experience, check out our sample resumes page.

 

Download this sample resume

 

Features of this resume

This sample resume highlights:

  • the skills you've developed from your paid work
  • your personal attributes.

It features:

  • a marketing statement highlighting past experience and capabilities
  • key skills relevant to the job (and examples of how you've used them)
  • software skills relevant to the job and industry
  • a description and demonstration of personal qualities that are appropriate to the job
  • employment history that demonstrates your skills and character
  • volunteering that demonstrates your skills and character.

As well as paid work, you can put the following on your resume:

  • sport or community participation (if it's relevant to the job or demonstrates your good character)
  • relevant work placements or work experience 
  • written testimonials that prove your capabilities and skills
  • hobbies or interests relevant to the job or industry.

How long should your resume be?

This sample is two pages long, but a one-page resume is fine if you're just starting out in the world of work. 

If it ends up three pages long, you're including too much information. Try shortening some sections or cutting some things out.

More information

For more about resumes and cover letters, see our pages:

Sample resume

Below is a sample resume if you have completed (or are currently completing) VCE and have some work experience.

Aaron Zlatkovic

Email: azlatkovic@asdfghjkl.com.au
Mobile: XXXX XXX XXX

Recent school leaver seeking to start a career in administration

Highly communicative individual with strong interpersonal skills and an ability to adapt to working in team environments. Motivated by challenge, an astute and dedicated student working to the highest of ability and effectively managing the challenges of part-time employment while successfully completing VCE. Ongoing volunteer engagement demonstrates a focus on community, while work in customer service field demonstrates reliability, honesty, integrity and ability to collaborate.

KEY SKILLS

  • Customer service (phone and face to face)
  • Problem solving
  • Cash management
  • Sales reconciliations
  • Transaction processing
  • Data processing
  • Inventory control
  • Store-based security
  • Stock receipting
  • End-of-day processing
  • Sales negotiations
  • Product selection

Software Skills: Microsoft Word ~ Microsoft Excel ~ Microsoft Outlook ~ Firefox ~ POS Terminal ~ EFTPOS

EDUCATION

Certificate II in Business Administration
Campbellfield High School
2014

VCE
Campbellfield High School
2014
ATAR: 79.2

PERSONAL ATTRIBUTES

  • Effective Communication Skills: Articulate communicator with an appreciation for the different communication styles required when working with other team members or with customers.
  • Honest and Reliable: Able to take on tasks with a degree of responsibility due to strong morals and ethics, ensuring honesty and reliability.
  • Flexible: Understands the need to remain flexible to support last-minute demands and changes. Comfortable with changing environments and situations ensuring the ability to remain flexible and adaptable.
  • Time Management: Dedicated to effectively prioritising and managing time by allocating tasks and activities and keeping track of them in diaries and daily to-do lists.

PROFESSIONAL WORK EXPERIENCE

KSmart (2013 - 2014)
Customer Service Assistant & Lay-By Assistant

Working on a casual basis, this position involved meeting general customer service demands and assisting with processing customer lay-bys and stock requests.

Achievements and Contributions:

  • Customer Service: Provided customer service at registers, lay-by counter and on retail floor. Responded to all customer enquiries providing support and guidance as required.
  • Cash Management: Ensured accurate management of all cash sales. Counted out all amounts of cash in front of the customer to minimise conflict and ensure accurate reconciliation of daily sales.
  • Stock Control: Returned stock to the floor and assisted with restocking of products as required. Supported visual merchandising standards while setting up new displays and rotating required stock.
  • Transaction Processing: Created customer records when processing lay-bys, stock movements and refunds. Ensured stock was allocated and all required information was accurately recorded.
  • Sales Reconciliations: Assisted shift supervisor with reconciliation of sales transactions. Provided support by re-checking while helping to resolve discrepancies.

McDonald's (2014)
Front Counter Assistant

First-time casual position with this well-known fast food outlet involved undertaking extensive training in customer service skills and sales techniques.

Achievements and Contributions:

  • Customer Service: Assisted customers with all orders. Ensured the accurate collection of information relating to specific orders and special requests.
  • Transaction Processing: Managed cash and EFTPOS payments. Accurately recorded all cash movements while following policies on large note transactions and cash out.
  • Cleaning: Attended to shift cleaning duties including general cleaning, rubbish removal and floor mopping to meet both HACCP and Food Safety regulations.

STUDENT WORK PLACEMENTS

Taylor Smith Partners - Receptionist (2-Week Work Placement - 2013)

Achievements and Contributions:

  • Administration: Typed general communication and letters to customers and businesses as directed. Ensured accurate development of communication by providing correspondence to supervisor for approval.
  • Records Processing: Entered customer information into internal records management system. Updated existing customer records while creating new data files as directed.
  • Visitor Management: Greeted all visitors to site and ensured they understood their obligations and expectations while on site. Ensured all visitors added details to visitor log.

VOLUNTEER PLACEMENTS

St Vincent De Paul (2014)

Provided support during various fundraising activities for local community group. Assisted at events and gatherings including providing suggestions for ways to meet fundraising targets. Personally attended various events, including spending time with homeless youth in Melbourne CBD.

Melton Community Gardens (2014 - Current)

Worked in community gardens assisting members of local community with planting and caring for their own allocated sections. Assisted in setup and preparation of community garden including general repair and maintenance works.

PROFESSIONAL REFEREES

Carmen Smith
Customer Service Manager
KSmart
Phone: XX XXXX XXXX

Allan Blue
Maintenance Manager
Melton Community Gardens
Phone: XX XXXX XXXX