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When things go wrong

Find out what to do when things go wrong with your rental, including who has to pay to get things repaired, dealing with conflict with housemates, and what your rental provider is responsible for.

  • Dealing with breakages and repairs

    How to deal with breakages, damage and repairs when you're renting a home.

  • Problems with housemates

    Dealing with sharehouse problems like arguments and difficult rental providers.

  • Problems with rental providers

    Ways to sort out any problems you may have with your rental provider, also known as a landlord.

  • Know your tenant rights

    Get the information you need to deal with rental providers and real estate agents.
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We acknowledge the Traditional Owners of Country throughout Victoria and pay respects to their Elders past and present. We acknowledge that Aboriginal self-determination is a human right and recognise the hard work of many generations of Aboriginal people.

We are committed to safe and inclusive workplaces, policies, and services for people from LGBTIQA+ communities and their families.

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